Privacy Policy

Ready Caregivers is a nurse registry licensed by the Florida Agency for Health Care Administration (AHCA), serving families across the Treasure Coast and Palm Beach County. Our website is located at readycaregivers.com.

As a nurse registry, Ready Caregivers does not employ caregivers, provide direct care services, or operate as a home health agency. Our role is to screen, credential, and refer independent, self-employed caregivers to individuals and families seeking care. Any caregiver placed through our registry works directly for the client family, not for Ready Caregivers.

We collect personal information only when you voluntarily provide it to us — for example, when you complete a contact form, request a consultation, or communicate with us by phone or email.

The types of information we may collect include:

• Your name, phone number, and email address • Your general location or zip code (to confirm service area eligibility) • Information about your care needs or those of a loved one that you choose to share • Your mobile phone number, if you provide it and consent to receive text messages

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URL, and pages visited. This information is collected through standard server logs and third-party analytics tools and does not identify you personally.

We use the information you provide for the following purposes:

• To respond to your inquiry or consultation request • To assess whether our services are a match for your care needs • To communicate with you about your inquiry, including scheduling calls or follow-up • To send appointment confirmations, reminders, or care-related updates • To send text messages if you have provided your mobile number and consented to receive them • To improve the functionality and content of our website • To comply with applicable legal obligations

We do not use your personal information for unrelated marketing purposes without your explicit consent.

If you provide your mobile phone number through a website form or other means and indicate your consent to receive text messages, you agree to receive SMS communications from Ready Caregivers related to:

• Your inquiry or consultation request • Appointment scheduling and reminders • Follow-up regarding care coordination

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message you receive. Reply HELP for assistance. Consent to receive text messages is not a condition of obtaining our services.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes.

Ready Caregivers does not sell your personal information. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who help us operate our website and business — such as website hosting providers, form processing tools, and communication platforms. These vendors are permitted to use your information only as necessary to perform services on our behalf.

Legal Compliance: We may disclose your personal information when required by law, court order, or government regulation, or when we have a good-faith belief that disclosure is necessary to protect the safety or rights of any person or to prevent fraud.

Business Transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via notice on our website.

We do not share your personal information with third parties for their own marketing purposes.

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve the user experience.

Types of cookies we may use:

• Essential cookies: Required for basic website functionality. • Analytics cookies: We may use tools such as Google Analytics to collect aggregated, anonymized data about visitor behavior, including pages viewed, time on site, and traffic sources. This helps us improve our content and services.

You may configure your browser to block or delete cookies at any time. Note that disabling certain cookies may affect the functionality of parts of our website. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-Out Browser Add-On available at tools.google.com/dlpage/gaoptout.

Our website does not currently respond to browser Do Not Track (DNT) signals, as no uniform industry standard for DNT has been established.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage over the internet can be guaranteed to be completely secure. By providing your information to us, you acknowledge this inherent limitation.

We do not collect or store financial or payment information on our website.

Ready Caregivers operates solely within the State of Florida and is licensed by the Florida Agency for Health Care Administration (AHCA) as a nurse registry under Florida Statutes Chapter 400, Part VIII.

Florida residents have the right to request access to, correction of, or deletion of personal information we hold about them, subject to applicable legal limitations.

This website and its services are directed to adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information through our website, please contact us and we will take appropriate steps to remove that information from our records.

This Privacy Policy is governed by the laws of the State of Florida.

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you. • Correction: You may request that we correct inaccurate or incomplete information. • Deletion: You may request that we delete your personal information, subject to legal and operational limitations. • Opt-Out: You may opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism in any email we send you. You may opt out of SMS messages at any time by replying STOP.

To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may ask you to verify your identity before processing certain requests.

Our website may contain links to third-party websites, including social media platforms and partner organizations. These sites have their own privacy policies, which we encourage you to review. Ready Caregivers is not responsible for the privacy practices or content of any third-party websites.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us:

Ready Caregivers Treasure Coast & Palm Beach County, Florida Phone: (561) 235-0817 Email: info@readycaregivers.com

We are committed to addressing your concerns promptly and transparently.